It will take 2 to 4 business days for your order to be delivered. Sometimes carrier can delay your order due to higher transit times. If you have not received your order within the estimated time, please contact our customer support. We’re here to help!

Returns and Exchange of products should be done within 30 days of receiving your order. If you want to start a return, please contact us.

You can change your shipping address from “My Account” tab.

We mostly ship the order within 2 business days. You will receive a tracking ID when your order is shipped.

You can contact us by using this form or email us at contact@jdotr.co.uk

Send us an email at contact@jdotr.co.uk with the correct shipping address. Our team will update your shipping information.

No, we do not ship outside UK. We only operates in United Kingdom.

No, our products are at different warehouses. We will ship your item from the nearest warehouse for fast delivery.